Política de reembolso

RETURNS.

 

Changed your mind? No problem.

We strongly believe that you will love our products. At the same time, we value your freedom to change your mind. Please use the contact form on our website (link: https://pepeandwolf.com/pages/contact ) to inform us about your return. You can return your purchased goods within 30 days of delivery. As soon as we receive your return, you will get an e-mail with the return confirmation. You should have the money in your account within 7 working days after you get the return confirmation. The returned goods must be unused in a new condition. We can’t refund any used goods.

 

 

RETURN OF DAMAGED OR FAULTY GOODS.

 

In case you receive a product that has been damaged during transportation or has some obvious production errors, we would like to ask you to contact us via the contact form, we will provide you with the return label and we will reimburse your bill for the shipping costs. As soon as we receive the damaged piece, we will send you a new perfect piece to your address.